FAQs – Divi Module Builder

Where can I find my license key?

Your license key can be viewed within your account. Once logged in, you’ll see a list of previous purchases and a “View Licenses” link to the right of each purchase. After clicking this link, you’ll see your plugin and an orange key icon next to the plugin name. Click on this icon to reveal the license key for that plugin. Make sure you copy the entire license key.

Why won't my plugin activate?

When activating any plugin with your license key:

  1. Make sure you have copied the full key from your account.
  2. Paste the full key in the input box.
  3. Click the Save Changes button.
  4. After the page refreshes, click the Activate button.

If you have problems activating, please clear your browser’s cache and follow the above steps again.

Why won't my plugin update?

Check your account and make sure your license is active and has not expired. If your license is active but you are receiving an “unauthorized” error when updating the plugin, please follow the following steps:

  1. Go the the plugin’s license page
  2. Deactivate the license
  3. After the page has refreshed, activate the license again
  4. Try updating the plugin
Will my custom module be compatible with the Visual Builder?

YES! As of version 2.0.3, the Divi Module Builder adds partial support and live preview for the Visual Builder. You can read more about Visual Builder Compatibility here.

What the difference between the Divi Module Builder and the Divi Module Importer?

The difference between these two plugins is that the Divi Module Builder (DMB) plugin allows you to edit, export and import custom modules while the Divi Module Importer (DMI) is limited to importing custom modules. DMB is for developers who want to create or modify custom modules for themselves or clients with the option to export them to other sites that have DMB or DMI installed. DMI is geared toward end users and clients who only need to import existing custom modules, whether those modules come from you the developer or our collection of Divi custom modules.

How is the Divi Plugin Creator related to the Divi Module Builder?

The Divi Plugin Creator is an add-on plugin for Divi Module Builder. It gives you the option to turn any custom module into a standalone plugin. If you develop custom Divi Themes and would like to bundle a custom module with a theme, the Divi Plugin Creator is a great way to accomplish this.

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